LB Fitness Goals

MENTAL HEALTH FIRST AID QUALIFIED PERSONAL TRAINER & BOXERCISE INSTRUCTOR

LB Fitness Goals Privacy Policy

Contact details:

Name: Lydia Blackman

Address: The Gym Group, Aspects Leisure Park, Longwell Green

Phone Number:07874 980 329

E-mail: lbfitnessgoals@gmail.com

The type of personal information we collect

We currently collect and process the following information:

The information that we collect depends on the context of your interactions with us through our Website and Services, the choices you make, and the products and features you use. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Your name, age, gender, phone number, e-mail address, mailing address.

Credit card/debit card/other payment mode information to facilitate payments for our Services, and billing addresses.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you.

We use the information that you have given us in order to:

To deliver and facilitate delivery of services – We may process your information to provide you with the requested service.
To respond to user inquiries – We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you – We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To request feedback – We may process your information when necessary to request feedback and to contact you about your use of our Website, App, and/or Services.
To send you marketing and promotional communications – We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
To protect our Services – We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To make payments for our Services – We use this data to enable you to make payments for our Services. We use a third-party service provider to manage payment processing.

We may share this information the following organisations to store data:

Microsoft Privacy Statement – Microsoft privacy

Google Drive Terms of Service

Online Coaching Platform | Privacy Policy (kahunas.io)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Consent – We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract – We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering a contract with you.

How we store your personal information

Your information is securely stored.

We will store any personal data we collect from you as long as it is necessary, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements), in order to facilitate your use of the Services and for ancillary legitimate and essential business purposes – these include, without limitation, for improving our Services, attending to technical issues, and dealing with disputes.

Your personal data will primarily be stored in electronic form. We may enter into agreement with third parties to collect, store, process your personal data but under full compliance with applicable laws. We may need to retain your personal data even if you seek deletion thereof, if it is needed to comply with our legal obligations, resolve disputes and enforce our agreements.

When we have no ongoing legitimate business need to process your personal information, we will delete such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at lbfitnessgoals.co.uk or 07874 980 329 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at lbfitnessgoals.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

MENTAL HEALTH FIRST AID QUALIFIED PERSONAL TRAINER & BOXERCISE INSTRUCTOR

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